Confidentiality and Privacy

Everything that is discussed with me, whether we are in a session or not, will remain confidential.

There are certain cases where this is not the case and even though this is only in exceptional circumstances it is my obligation to provide you with a list of these cases …

As a BACP (British Association of Counselling and Psychotherapy) member I am bound by BACP’s Code of Ethics and Practice and its Complaints Procedure. Regarding confidentiality, the BACP states that counsellors must offer the highest possible level of confidentiality in order to respect the client’s privacy and create the trust necessary for counselling. However, in exceptional circumstances, where there are good grounds for believing that serious harm may occur to the client (i.e. you) or to other people (including children), and/or where there are good grounds for believing that the client is no longer willing or able to take responsibility for his/her actions, confidentiality may be broken. I would attempt to discuss this fully with the client first.

Although this service is confidential, I cannot give a 100% guarantee of internet and telephone security by the operating companies or other users; although every effort will be made to ensure total confidentiality.


Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


Collection of Personal Information
When visiting Professional Counselling, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.


Links to third party Websites
We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.


Changes to this Statement
The contents of this statement may be altered at any time, at our discretion.

If you have any questions regarding the privacy policy of Professional Counselling then you may contact us at